IBM Support Assistant WorkBench Error: CWPST0064E Failed to Login

In a small number of instances on Windows, a user may get a dialog box when the Workbench starts up with a message: “CWPST0064E: Failed to log in”

This may occur if the Windows user’s password has recently been changed. To correct this problem, delete the following file:


The next time that the workbench is started, a new file will be created; however, the user will need to re-enter a proxy password in the “Network Connections” preferences (if one had previously been supplied)

Author: dan

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