Tag Archives: IBM Support Assistant

IBM Support Assistant WorkBench Error: CWPST0064E Failed to Login

In a small number of instances on Windows, a user may get a dialog box when the Workbench starts up with a message: “CWPST0064E: Failed to log in” This may occur if the Windows user’s password has recently been changed. To correct this problem, delete the following file: {user.home}/IBM/ISAv4/.metadata/.plugins/com.ibm.rcp.security.auth/.keystore.JCEKS.IBM_J9_VM The next time that the workbench […]

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